Your assistant starts here.

Start with signup. Pick your plan and sign up with a card — the $499 setup and your first month are charged at signup, and there is no free trial. Setup is done for you: the Nimble team installs Chat Pro on your website, so you never add code or handle a snippet yourself.

1. Pick your plan and sign up. Choose a plan on the pricing page and sign up with a card. Signing up starts your paid plan from day 1.
2. Tell us about your business. Add your business name and website, the information Nimble should answer from, and your business FAQs. If you want appointment booking, add your services and prices and connect your calendar in your settings.
3. We install it for you. The team arranges the access they need — or works with your web person — and installs the widget on your approved website origin, such as https://www.example.com. A different subdomain, HTTP instead of HTTPS, or a different port is a different origin, so tell the team about any preview or staging site you want covered.
4. We confirm it is live together. The team opens your published site, runs a test conversation, and confirms Nimble appears and answers. You can review conversations and handoffs any time in your operator dashboard.

You do not need to install anything yourself — we do the installations. If your web person asks what will be added to your site, our team walks them through it during setup. If your website builder restricts custom scripts, our team coordinates with whoever manages your website for that one step.

Open Widget settings and save your changes. The widget checks for the latest settings when opened; close and reopen an existing chat to see an update. You do not need to republish your website for these settings.

Workspace owners and administrators can save settings. Team members with the agent role have read-only access.

• Greeting: introduce your business and invite a useful first question.
• Brand color: choose the widget’s primary color.
• Position: place the floating widget at the bottom left or bottom right.
• Staff hours: set your timezone, working days, one opening and closing interval within a day, and an offline message.
• FAQs: save the questions and approved answers Nimble should use as business context.

Staff hours describe when a person is available. They do not turn off the AI assistant outside those hours. Use the offline message to set an accurate expectation for a human response.

FAQs support the model’s replies; they are not a guarantee that every generated answer is correct. Start with location, service area, opening hours, and how to contact your team. Test real customer questions after changing your answers.

Handle requests for a person

Visitors can choose Request a person, enter an email address and optional name, and agree to share their details and conversation for a follow-up. Your team can review the lead and manage the handoff in the dashboard.

A queued request does not mean a live operator is connected. Replies by email, phone, or another channel are handled through your business’s established contact process. In-widget live staff replies, calls, and video sessions are not part of the current service.

Embed inside a page

If you want the chat panel embedded inside a page instead of a floating launcher, tell our team during setup — they place it where you want it, on any kind of website. Dedicated React and Vue SDKs are planned and are not yet published.

API access and webhooks

The current dashboard uses authenticated operator sessions for its internal /api/v1/dashboard routes. These are not a released external API, and your public site key does not authorize access to dashboard conversations or business records.

Customer-issued API keys, public conversation and analytics APIs, outbound lead and booking webhooks, and dedicated SDKs are planned. There is no public API key to copy from the current dashboard. Use the supported widget and operator dashboard for now.