AI chat assistant
Give every visitor a place to start.
Welcome visitors, answer questions using your configured business information, and keep the conversation going when your team is busy.
Available in configured workspacesHELPFUL BY DESIGN
Good conversations.
Clear next steps.
A little less admin. A little more time for your customers. Meet the tools at the heart of Nimble Chat Pro.
Try Nimble TodayLead capture
Keep the details that matter.
Collect a visitor’s contact details and inquiry in chat. Keep the lead with its conversation so your team can follow up with context.
Available in configured workspacesHuman handoff
Bring a real person into the loop.
Accept a handoff and reply to the visitor from your dashboard. Nimble pauses AI replies while a team member handles the conversation.
Available in configured workspacesAppointment booking
Make room for the next appointment.
Connect an authorized Google calendar, offer available times, and let visitors explicitly confirm or cancel an appointment in chat. Outlook and rescheduling are planned.
Requires a configured Google Calendar connectionYOUR TEAM’S HOME BASE
Context for every
follow-up.
Your operator workspace brings conversation history, captured leads, handoff requests, and widget settings into one place.
The conversation stays together
Read the history behind an inquiry before your team responds.
A welcome that sounds like you
Set your assistant’s greeting and brand colors for your website.
Business information with boundaries
Each workspace keeps its customer conversations and information separate.
Nimble requires activation and a configured assistant. Human handoff lets your assigned teammate reply in chat; built-in phone and video calling are not available.
ON THE HORIZON
More ways to
work together.
These features are planned. They are not included as working capabilities today, and release dates have not been announced.
More calendar options
Add Outlook calendars and rescheduling to the Google booking and cancellation workflow.
Files & business knowledge
Share documents and photos, then use approved business files to inform answers.
Your brand, your dashboard
White-label dashboards, richer analytics, and exportable reports for your business.
Teams that work together
Add shared internal notes and broader team coordination to invitations, staff roles, and handoff assignments.
A mobile workspace
Native iOS and Android apps to respond to customers and manage your assistant on the go.
More ways to connect
Public API keys, outgoing webhooks, and React/Vue SDKs for your own workflows.
BUILD A BETTER FIRST IMPRESSION
Let’s welcome
your next customer.
Start with the essentials. Help shape what comes next.
Try Nimble Today